Case management

With the Advantum case management module the organization will gain clarity, structure and quality throughout the entire lifecycle, from the beginning of a new case until the end. Advantum case management ensures that you do the right things properly and increase the quality of handling internal processes and customer service. Advantum case management ensures that you do the right things at the right time and increase the quality of handling internal processes and customer service.
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Case management system (CMS) is a modern type of information and data management system (IMS and DMS) providing tools so that various types of processes and cases are managed, remedied and followed up. Advantum case management can be used within many different industries and supports the management of everything from simple and short-lived cases to long, complex and elaborate processes. Graphic illustrations give a clear overview of where in the process a case is located, and thanks to automatic case registration and action, the possibility of evaluation is created. With Advantum case management, your organization can both increase the quality of case management while learning to streamline processes to save time and resources in the future. With the help of flexible eligibility management, you will total control of whom has access to the information.

Examples of functionality:
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  • Evaluation and approval procedure
  • Automated publication
  • Change processes
  • Graphical illustrations describing the status of a case in the process
  • Linking documents based on case

Advantum is also characterised by an overarching dedication to security. All information and documents are stored securely, ensuring that only users with proper permissions can access them. As a case management system, Advantum can control all the company's processes to comply with general and industry-specific requirements.

Microsoft Outlook mail integration

Advantum case management has built-in integration with Outlook that allows users to easily connect emails and attachments to new, existing and completed cases.

Flexible access control

With Advantum's flexible access control you will get full control of whom will have access to what information in a particular case at a specific time.

Communicate and collaborate

Invite users and delegate / communicate tasks to create collaboration and transparency within the organization.

Join a webinar and learn more

Our webinars are an excellent opportunity to get a first impression of the possibilities Advantum creates. We offer webinars in a variety of fields. But, if you cannot find a webinar that fits your needs, feel free to contact us for a custom viewing made just for you.

Our webinars are naturally free of charge!